All Parent Institute and Teacher Institute products are backed by our unconditional Guarantee of Satisfaction.
If you are not completely satisfied at any time, we will cheerfully refund your money – even if you've received the last issue!
All other products:
If you are not satisfied with an order of our Booklets, Student Tips, QuickTips, Stuffers or Videos, send them back to us unused and in saleable condition within 60 days, and we will be glad to refund your money. Sets must be returned complete.